EU Product Safety Information (General Product Safety Regulation - GPSR)
Poetry Designs Pty Ltd, an Australian business based in Sydney, is deeply committed to ensuring that all our jewellery sold within the European Union (EU) fully complies with the General Product Safety Regulation (EU) 2023/988 (GPSR). This pivotal regulation, fully effective from December 13, 2024, establishes stringent safety standards for consumer products and significantly enhances traceability and consumer protection across the EU market. This page provides important information regarding our compliance efforts and how we ensure the safety and integrity of every Poetry Designs piece you welcome into your home.
1. Our Commitment to Product Safety
Every piece of Poetry Designs jewellery is meticulously handcrafted with a focus on quality, beauty, and your well-being. We understand that our jewellery becomes a cherished part of your life and occasion, and we take our responsibility for its safety and quality seriously.
Our commitment to safety includes:
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Careful Material Selection: We, and our suppliers, strive to use high-quality materials selected with strict adherence to EU safety standards, including regulations concerning restricted substances (e.g., REACH, which limits substances like nickel, lead, and cadmium in jewellery).
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Safe and Practical Design & Risk Assessment: Safety is central to our design process. From the very first design concept, through careful material selection, we conduct thorough internal risk assessments for all our jewellery types and designs. This proactive approach allows us to identify and mitigate potential hazards during the design and development phase, ensuring that every piece is not only beautiful but also inherently safe for its intended use.
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Clear & Accessible Information: We provide comprehensive and accessible information covering product safety, use, and care, as well as details about our company, our Authorized EU Representative, our manufacturing process, and all necessary safety warnings. Please refer to the detailed points below.
2. Manufacturer Information (Poetry Designs)
As the handmade jewellery manufacturer and responsible sourcing of certain products and components, Poetry Designs is responsible for the design, production, and initial safety of your jewellery.
3. EU Authorised Representative Information and Compliance with EU Safety Regulations
We take the safety of our customers seriously and are proud to meet the highest standards required by EU law. As a responsible brand selling to European consumers, we ensure that every product we offer is supported by transparent safety documentation and clear communication. Our commitment to GPSR compliance reflects our broader dedication to quality, accountability, and consumer trust.
Since Poetry Designs is based in Australia, as required under GPSR, we have appointed an Authorized Representative in the EU, who holds the required documentation and paperwork. Details Below:
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Legal Name: Easy Access System Europe OÜ
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Postal Address: Mustamäe tee 50, 10621 Tallinn, Estonia
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Electronic Contact: gpsr.requests@easproject.com
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Website: www.easproject.com
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Phone: +372 5696 8939
4. Our Product Quality & Manufacturing Process
At Poetry Designs, our commitment to safety begins long before a piece of jewellery reaches your hands. It's embedded in our meticulous design process and our stringent quality control measures:
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Trusted Supplier Relationships: Quality is paramount, and we have very carefully chosen our suppliers. Many of these partners have collaborated with Poetry Designs for many years, deeply understanding our requirements and the high-quality standards we demand. They, in turn, ensure these standards are consistently met, contributing to the safety and durability of our materials.
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Responsible Sourcing: Some specialized components are sourced directly from responsible small and medium businesses and renowned international brands or through their authorized representatives, ensuring authenticity and adherence to global material standards.
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Quality Checks: Upon receiving jewellery components and finished products, each piece undergoes a thorough, hand-picked inspection. This final quality process ensures that every item meets our exacting standards before the jewellery is either further crafted or sent directly to our customers. This stringent quality assurance process is central to delivering the highest quality and safety in every piece.
5. Product Identification and Traceability
In accordance with the GPSR, each Poetry Designs product is assigned a unique identifier (such as an SKU number or unique product code) to ensure full traceability throughout our supply chain and to facilitate any necessary safety actions. This traceability is fundamental for consumer safety and efficient market oversight.
You will find a unique identifier for your specific jewellery piece, along with product safety information:
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On the individual product packaging, on the accompanying printed invoice, which clearly states the SKU number, Invoice Number, Product Name, and the date and time of the order. An electronic copy of this invoice is also automatically sent from our system as soon as your order is placed.
Please retain this identifier, as it is crucial for any product-related inquiries or safety concerns, enabling us to quickly assist you and ensure compliance. If you have not received your electronic invoice, please check your Junk, Spam, Trash folders, and email filters, if any; it can be resent upon request by contacting us at info@poetrydesigns.com.au
6. Safety Warnings, Use, and Care Instructions
We believe in providing you with all the necessary information to safely enjoy your Poetry Designs jewellery for years to come.
General Safety Warnings (Applicable to most Poetry Designs Jewellery):
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CHOKING HAZARD: Many jewellery items contain small components (e.g., beads, charms, clasps, etc.) that could pose a choking hazard if detached or swallowed. Keep out of reach of small children and pets. This product is not a toy.
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STRANGULATION HAZARD: Necklaces and longer earrings may present a strangulation risk, particularly for young children. Adult supervision is always recommended when children are present.
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SKIN SENSITIVITIES: Poetry Designs uses high-quality materials, and our products are manufactured to comply with EU Nickel Release limits (as per REACH Regulation). However, individual reactions to certain metals or finishes can vary. Should you experience any skin irritation, redness, or discomfort while wearing our jewellery, please discontinue use immediately and consult a medical professional.
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SHARP EDGES/DELICATE COMPONENTS: Some intricate designs may feature delicate or fine edges. Please handle with care to avoid injury or damage to the piece.
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ENTANGLEMENT/DAMAGE RISK: Jewellery, particularly delicate or intricate designs, may pose a risk of entanglement or damage if caught on objects. Remove all jewellery before engaging in physical activities, sports, or work where it could get snagged, caught, or subjected to bending.
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WEAR & TEAR / REGULAR INSPECTION: Jewellery is designed for adornment but is subject to natural wear over time. Please regularly inspect your jewellery for any signs of damage, such as loose components (e.g., stones, beads, charms), weakened clasps, or developing sharp edges due to breakage or bending. Discontinue the use if damage is observed, as continued wear of a damaged item may pose a safety risk.
General Care Instructions:
To maintain the beauty and longevity of your Poetry Designs jewellery:
- Avoid contact with harsh chemicals, perfumes, lotions, hairsprays, and cleaning products.
- Remove jewellery before bathing, showering, swimming (especially in chlorinated or salt water), exercising, or performing household chores.
- Clean gently with a soft, dry, lint-free cloth. Avoid abrasive materials.
- Store your jewellery in a cool, dry place, ideally in its original or any zip-lock bag & pouch, or box, to prevent tarnishing, scratching, and entanglement.
- Do not use if the item appears damaged, broken, or has sharp edges.
For Product-Specific Materials & Care: Please refer to the detailed material composition and specific care instructions on the individual product page for the item you purchased on our website, or contact us for information and clarification.
7. Reporting a Safety Concern or Incident
Your feedback is invaluable to us. If you have any concerns about the safety of a Poetry Designs product or if you need to report an incident related to one of our products, please contact us immediately.
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For General Inquiries (Australia): info@poetrydesigns.com.au
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For EU Product Safety Concerns: Please contact our EU Responsible Person directly via their electronic address provided in Section 3 above, or contact us directly at info@poetrydesigns.com.au, and we will liaise with them on your behalf.
We are committed to promptly investigating all reported concerns in cooperation with our EU Responsible Person and relevant authorities to ensure the highest standards of product safety.
8. Product Disposal Information
Please dispose of packaging materials responsibly by following your local recycling guidelines. For the jewellery itself, if it contains precious metals, consider recycling or ethical disposal through specialized facilities or local recycling programs that handle small metal items.
Thank you for choosing Poetry Designs. We are dedicated to providing you with beautiful, safe, and responsibly made jewellery. Date of Last Update: July 15, 2025.